Introduction

Orbx provides users the ability to purchase or freely download software from the website (“OrbxDirect”), the client application (the “Client”, “Orbx Central”), and related internet services (collectively, the “Service(s)”). The Service is operated by Orbx Simulation Systems Pty. Ltd. and its group of companies (the “Company”, “we”, “us”, “group”, or “Orbx”) for users of the Service (“you”).

This Privacy Policy sets forth our policy with respect to information that is collected from visitors to the Site and users of the Client and/or the Services. This Policy applies to all content sold through the Services, including third-party content.

By accessing or using our website, applications, and services, you agree to comply with and be bound by these Terms of Use, which are designed to comply with global privacy regulations, including the General Data Protection Regulation (GDPR) as set out in this document.

Information We Collect

When you interact with us through the Services, we may collect information from you when you voluntarily provide such information, explicitly or through your computer and browser settings, such as when you register for access to the Services or use certain Services. Information we collect may include, but is not limited to:

  • Your email address
  • The version(s) of our software you have installed
  • Purchase history
  • Products viewed
  • Other information shared through your web browser or other applications that interact with our Services

Other Information

  • Data we collect automatically: Includes IP address, device ID, device name, your activities within the Services, and the version(s) of our software that you have installed.
  • Aggregated information: Includes customer data compiled and shared with affiliates, agents, and business partners. This may include general information like products purchased or viewed, date of the last transaction, Orbs balance, country, and total spending.

Cookies and Advertising

We employ cookies and similar technologies to keep track of your settings, such as which account you are logged into. Cookies are pieces of data that sites and services can set on your browser or device that can be read on future visits. Types of cookies we use include:

  • Strictly Necessary Cookies: Essential for website functionality and navigation.
  • Performance and Analytics Cookies: Collect data on site interactions and navigation.
  • Functional Cookies: Remember user preferences (e.g., language, region).
  • Targeting and Advertising Cookies: Deliver personalized ads based on browsing activity.
  • Social Media Cookies: Enable content sharing on social media platforms.

You can disable cookies by changing your browser settings. Note that disabling certain cookies may impact your experience on our site. More information about disabling cookies is available on your browser provider’s website.

License Transfers

If you conduct a transfer of license information from other sites or properties, we may store the email address you used and the license information for the products that are transferred.

Where Information Is Processed

Orbx is based in Australia, but our services are hosted in various countries. By using our services, you consent to the processing and transfer of your information across jurisdictions, which may include regions with different data protection laws.

Our Use of Your Information

We use your information for the following purposes:

  • To provide and improve our Services
  • To personalize user experience
  • For advertising and marketing
  • For operational support and troubleshooting

Advertisement

You may see our Service advertised on other applications or websites. Advertising platforms may collect information to optimize campaigns.

Marketing Emails

To opt out of promotional emails, click the 'Unsubscribe' link at the bottom of any email. Unsubscribing from one platform does not apply to the other.

Children

Our services are intended for users aged 16 and older. If we discover that we have unintentionally collected data from children under 16, we will take steps to remove it.

Security

We take appropriate measures to protect personal information from unauthorized access. In the event of a breach, we will notify affected users within 72 hours.

Complaints and Inquiries

For complaints or inquiries regarding our compliance with privacy laws, contact us at [email protected]

Data Retention

We retain personal data until a user requests deletion. Purchase records may be retained for operational purposes.

Your Rights

If applicable, you have rights under the GDPR, such as access, correction, deletion, and objection to processing. To exercise these rights, contact us at [email protected]

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Continued use of the Services indicates agreement to the revised policy.

Contacting Us

If you have questions about this Privacy Policy, contact us at [email protected]